FAQ- Junk Hats

What is a junk hat?

A junk hat is a statement hat designed with layered elements such as text, patches, rhinestones, chains, charms, and custom embellishments. Each hat is handcrafted and intentionally one of a kind.

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Is every hat really custom?

Yes. Every junk hat is fully custom and designed from scratch based on the details you provide. No two hats are ever the same.

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What is the starting price?

The base price is $40, which includes the hat and a custom design. Additional embellishments and upgrades are available at checkout for an added cost.

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How long does it take to make my hat?

Our standard turnaround time is 7–14 business days, not including shipping time.

Need it sooner? A rush order (3–5 business days) is available for an additional fee.

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Can I see a mockup before my hat is made?

At this time, mockups are not provided. By placing your order, you agree to trust the designer’s creative process.

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Can I make changes after placing my order?

No. Once your order is submitted and production begins, changes cannot be made. Please double-check spelling, colors, and details before submitting your form.

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Do you accept returns or refunds?

No. Due to the custom nature of junk hats, all sales are final. We do not accept returns, exchanges, or refunds.

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What if I don’t upload inspiration photos?

That’s perfectly fine. Inspiration photos are optional. If none are uploaded, your hat will be designed based on the details provided and the designer’s creative judgment.

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Will my hat look exactly like the inspiration photo?

Inspiration photos are used as guidance, not replicas. Your hat will be a unique design inspired by your request—not an exact copy.

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Do you offer rush orders?

Yes. Rush orders are available for an additional fee and are completed within 3–5 business days, excluding shipping.

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What if I choose “designer creative freedom”?

If selected, the designer has full creative control over the final design. No revisions will be made.

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What happens if my package is delayed?

Once your order ships, delivery times are determined by the shipping carrier. We are not responsible for carrier delays, lost packages, or weather-related issues.

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How do I contact you?

If you have questions before ordering, please reach out through the contact page or email listed on our website.